Privacy Policy

This website is operated by Rebbel, 101, Gera Shrishti, Upper Kharadi Main Road, Ubale Nagar, Wagholi, Pune. It sells Pricing Right, a practical pricing and profitability decision system for Indian apparel ecommerce founders. This policy explains what personal information this website may collect, why, and how it is handled.

• Your name and email address when you make a purchase or contact us.
• Payment and order references (such as a Razorpay payment or order ID). We do not collect or store your card, UPI, net-banking, or other payment instrument details — payment information is entered and processed on Razorpay’s systems.
• Contact information you voluntarily provide when you write to us.
• Technical, browser, and device information (such as browser type, device type, and pages visited), and IP information where our systems or analytics tools collect it.
• Analytics and usage data collected through Meta Pixel and, where enabled, Microsoft Clarity or Google Analytics.
• Records of customer support communications.

• To process your order and verify your payment.
• To provide and secure your download access after purchase.
• To respond to support requests, issues, and grievances.
• To understand how the website is used and to improve it (through analytics).
• To measure the effectiveness of our own marketing (through tools such as Meta Pixel).
• To meet legal, accounting, and regulatory obligations.

Payments on this website are processed by Razorpay. When you pay, your payment details are provided directly to Razorpay and handled under Razorpay’s own privacy policy and security practices. We receive and store only the information needed to confirm and fulfil your order, such as a payment or order reference and its status.

This website may use Meta Pixel and, where enabled, Microsoft Clarity or Google Analytics to understand visits and usage and to measure marketing performance. These tools may collect technical and usage information through cookies or similar technologies, under their own privacy policies. A purchase-related event is recorded only after a payment is verified.

We take reasonable measures to protect the personal information we hold, including restricting access to order data and delivering the product only through time-limited, verified download access. No method of transmission or storage is completely secure, but we work to keep the information we hold protected.

We keep order and payment references for as long as needed to fulfil your order, provide support, and meet legal, tax, and accounting obligations. Support communications are kept for as long as needed to handle your request and any follow-up. Analytics data is retained according to the settings of the relevant analytics provider.

We rely on third-party service providers to operate this website and deliver the product, including Razorpay (payments), our hosting provider, and, where enabled, Meta Pixel, Microsoft Clarity, and Google Analytics (analytics). These providers process information on our behalf or under their own terms, only as needed to provide their services. We do not sell your personal information.

We may disclose information where required by applicable law, regulation, court order, or a lawful request by a competent authority, or where needed to protect our legal rights or prevent fraud.

You may contact us to ask what personal information we hold about you, to request a correction, or to raise a privacy-related question or complaint. Write to us at support@scalewithsuyog.in. We will respond in accordance with applicable law.

India’s Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 are being brought into force in phases under the official commencement framework, and not every provision is operational yet. Until the relevant provisions commence, the applicable framework under the Information Technology Act, 2000 (including the SPDI Rules, 2011) continues to apply. We review and update our practices and this policy as provisions of the DPDP framework come into force.

We may update this policy from time to time. The version on this page, with its “Last Updated” date, is the current version.

Privacy questions or requests: support@scalewithsuyog.in. General support: support@scalewithsuyog.in. You can also reach us through our Contact page.